Sun Country Cancellation Policy – Cancel Flight Ticket & Get Refund

Sun Country Cancellation Policy, Fees, 24 Hour Cancellation & Refund

It’s important to understand the cancellation policy in case your plans change or unexpected circumstances arise. Sun Country cancellation policy outlines the rules and fees associated with canceling or changing your flight, as well as what to do if the airline cancels your flight. Understanding this policy can help you make informed decisions when booking your travel and avoid unexpected expenses. 

In this article, we will explore Sun Country Airlines cancellation policy in detail to help you navigate the process and ensure a smooth travel experience.

Guidelines Under Sun Country Flight Cancellation Policy

For passengers who need to cancel Sun Country flight , it is important to familiarize yourself with their cancellation policies and rules to ensure that they do not incur unnecessary fees or penalties. Here are the general rules to follow before requesting flight cancellation with Sun Country Airlines:

  • Passengers are not allowed to cancel a non-refundable ticket outside 24 hours of purchase.
  • In case of a flight delay for more than 6 hours, passengers can request a full refund on the unused portion of the trip. 
  • If the flight is canceled by the airlines, passengers have the option to request flight change for free. They can also request free cancellation. 
  • The cancellation policy would be applicable on all fare types, regardless of the travel route. 
  • Depending on the timing of your cancellation and your fare type, you may be required to pay cancellation fees or forfeit the value of your ticket.
  • Passengers can request Sun Country flight cancellation for free at least 60 days before the scheduled departure. 

Sun Country 24 hour Cancellation

Sun Country Airlines allows passengers to cancel their reservations within 24 hours of booking for a full refund, as long as the booking was made at least 7 days before the flight departure date.

If you cancel your reservation within the Sun Country 24-hour cancellation window and are eligible for a refund, the refund will be processed to the original form of payment used for the booking. It may take several business days for the refund to appear on your account, depending on your bank or credit card issuer’s processing times

Sun Country Covid Cancellation Policy

Sun Country Airlines has updated its Covid-19 cancellation policy to offer customers more flexibility and options for changing or canceling their travel plans.

If you have booked a flight with Sun Country Airlines and need to cancel or change your reservation due to Covid-19, you can take advantage of the following options, as per Sun Country cancellation policy.

  • Cancel for a refund – Sun Country allows customers to cancel their reservation and receive a refund in the form of original payment or travel credit. 
  • Change your flight –  You can change your Sun Country flight without any change fees, regardless of the fare type you purchased. You will need to pay any difference in fare, however.
  • Future travel credit – If you cancel your flight, Sun Country may offer you a future travel credit that can be used towards a future flight with the airline.

It’s important to note that these policies are subject to change, so it’s best to check with the airline for the most up-to-date information regarding Covid-19 cancellation policies.

Additionally, Sun Country advises passengers to review their travel insurance policy for any potential coverage related to Covid-19 cancellations or disruptions.

Sun Country Refund Policy – How to Get Refund?

Sun Country Airlines refund policy depends on the type of ticket purchased and the reason for the refund request. Here are the details:

  • Non-refundable Tickets – Sun Country Airlines restricted fares are typically not eligible for a refund. However, passengers can request a credit for the value of the ticket minus any applicable fees and taxes.
  • Refundable Tickets – If you bought a refundable ticket, you can ask for a complete reimbursement to your original payment method. There is a cancellation cost associated with refundable tickets, and it varies according on the fare class and the route.
  • Canceled or Delayed Flights – If your flight is canceled or significantly delayed, you may be eligible for a refund. If you choose not to travel due to a flight cancellation or delay, you can request a refund for the unused portion of your ticket. Alternatively, you can request to be rebooked on another flight at no additional cost. However, fare difference may apply. 
  • Medical or Family Emergencies – If you are unable to travel due to a medical or family emergency, you may be able to request a refund or credit. Sun Country Airlines may require documentation to support your request.
  • Voluntary Changes – If you need to make changes to your itinerary, you can do so online or by calling Sun Country Airlines. Depending on the fare type, you may be subject to a change fee and/or a fare difference. Any fare difference will either be refunded or charged to your credit card, depending on the direction of the change.

Before purchasing a ticket, it’s always a good idea to review the cancellation policy to ensure you understand the terms and conditions.

How to cancel Sun Country Flight Ticket?

Passengers have the option to request flight cancellation online as well as over the phone. 

In certain cases, passengers can request flight cancellation at the airport up to 90 minutes before scheduled departure. 

How to Cancel Sun Country Flight Online?

To cancel your Sun Country Airlines reservation online, please follow these steps:

  • Click on the “My Trips” tab at the top of the page.
  • Enter your confirmation number and the last name associated with the reservation.
  • Click on the “Find Reservation” buttonSelect the reservation you wish to cancel. 
  • Click on the “Cancel Reservation” button.
  • Follow the prompts to complete the cancellation process.

Please note that Sun Country Airlines may have cancellation fees or restrictions depending on the type of ticket you purchased. You may also be eligible for a refund or a credit towards future travel depending on the terms and conditions of your ticket. If you have any questions or concerns, it is recommended that you contact Sun Country Airlines customer service for assistance.

Cancel Sun Country Flight via Customer Service

Find the Sun Country Airlines customer service phone number for your region. You can usually find this on their website or in your booking confirmation email. And, do the following – 

  • Call the customer service number and wait for a representative to answer.
  • Provide the representative with your booking information, including your reservation number and the name associated with the booking.
  • Let the representative know that you wish to cancel your flight ticket and provide any necessary information or documentation to process the cancellation.
  • Ask the representative if there are any Sun Country flight cancellation fees or restrictions associated with canceling your ticket.
  • If you are eligible for a refund or credit towards future travel, ask the representative how this will be processed and when you can expect to receive it.
  • Confirm that your ticket has been successfully canceled and ask for any confirmation or reference numbers for your records.

Note –  Sun Country flight cancellation over the phone may be subject to a fee

Cancel Sun Country Airlines Flight at Airport

Passengers can request the flight cancellation at the airport provided that 

  • Flight must be operated by Sun Country airlines.
  • If you have already completed the check-in, no cancellation is allowed. 

Follow these steps – 

  • Visit the Sun Country Airlines ticket counter at the airport.
  • Provide the Sun Country Airlines representative with your flight information and request a cancellation.
  • If you have already checked in for your flight, the representative may need to retrieve your checked baggage before processing the cancellation.
  • If you are eligible for a refund, the representative will process the refund according to Sun Country refund policy. If you are not eligible for a refund, the representative will inform you of any fees that may apply.
  • Be prepared to provide any necessary documentation or identification to confirm your identity and flight details.

Check the Sun Country Airlines flight cancellation policy to ensure that you are eligible for a cancellation and understand the fees or refunds associated with the cancellation.

Sun Country Cancellation Fees

Sun Country cancellation fee varies with the time when the flight cancellation is requested, such as  – 

Cancellation Time PeriodCancellation Fees (in USD)
60 days or moreFree
Within 24 hours of purchase. Flight departs at least 1 week before departureFree
Between 59 and 14 days39
Within 13 days of departure79

The Sun Country cancellation policy is designed to provide passengers with flexibility and convenience in case they need to change their travel plans. The airline offers a generous 24-hour cancellation policy that allows passengers to cancel their bookings without any penalty. Additionally, Sun Country Airlines offers a range of other options for passengers who need to cancel their bookings beyond the 24-hour window, such as changing their travel dates or requesting a travel credit.

Frequently Asked Questions (FAQs)

How often does the Sun Country cancel flights?

Flight cancellations can still occur due to various reasons, and it’s always a good idea to contact their customer service to see if there have been any changes or updates to your travel plans.

What if the Sun Country cancels my flight?

If Sun Country Airlines cancels your flight, the airline is typically required to provide you with alternative transportation to your destination or offer a refund for your ticket.

Does Sun country have a 24 hour cancellation policy?

Yes, Sun Country Airlines does have a 24-hour cancellation policy for flights booked directly through the airline’s website, reservations center, or airport ticket counter.

How do I cancel my Sun country flight?

Visit the Sun Country Airlines website and click on the “My Trips” tab at the top of the page. Follow the on-screen instructions to request the flight cancellation.

Are sun country flights refundable?

If you purchased a “refundable” ticket, then yes, it is refundable. These tickets typically have a higher price than non-refundable tickets, but they offer the flexibility of being able to cancel or change your flight without penalty.

Can I cancel a flight for free with Sun Country?

Yes, but passengers need to cancel the flight within 24 hours of purchase, and the departure date must be booked at least 1 week in advance at the time of cancellation.

How do I get a refund from Sun Country airlines?

Contact Sun Country Airlines customer service for all refund related assistance.

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