Air Arabia Cancellation Policy – Cancel Ticket Online

Travelling can be an exciting experience, but sometimes circumstances may arise that force you to cancel your plans. When it comes to cancelling flights, understanding Air Arabia Cancellation Policy is essential to avoid any potential fees or penalties. The airline offers its passengers the flexibility to change or cancel their bookings under certain conditions. Cancellation policy got you covered if you needed to cancel a flight due to a sudden plan change. It can be an emergency, or any other unforeseen circumstances. So, whether you’re a frequent flyer or a first-time traveller, read on to learn everything you need to know.

Guidelines For Air Arabia Ticket Cancellation Policy

If you are planning to fly, it is important to familiarize yourself with the airline’s policy to avoid any confusion or unexpected fees. Here are some general guidelines for cancellation policy:

• A refund is offered on the unused portion of a ticket in case of cancellation. However, fees and taxes may apply.
• The airline charges a fee on all cancellations. It varies depending on the fare type and the time of cancellation. The fee may be higher if the cancellation is made closer to the departure date.
• Passengers are allowed to cancel their tickets at any time before the scheduled departure time. However, the fee may vary depending on the time of cancellation.
• In case of purchasing Flexi, Air Arabia booking cancellation can be made free of charge up to 8 hours before the scheduled departure time.
• Some tickets may be non-refundable, meaning that no refund will be issued in case of cancellation. These tickets may also come with additional restrictions, such as no changes or modifications allowed.
• You can change flights up to 24 hours before the scheduled departure time, subject to availability and a change fee. The change fee varies depending on the fare type and the time of the change.
• Air Arabia flight cancellation policy for group bookings may differ from that of individual bookings. It is important to check the terms and conditions of the group booking before making a reservation.
• In case of flight cancellations due to weather conditions or other unforeseen circumstances, you will get the option to rebook flights at no extra charge, subject to availability.
• If you are eligible for a refund, the refund will be processed to the original form of payment. You will get it within a certain period of time, depending on the payment method.

Cancellation Policy Within 24 Hours

If you have booked a flight but need to cancel your reservation, you may be eligible for a 24-hour cancellation policy. This policy allows you to cancel your reservation within 24 hours of making your booking and receive a full refund.

Here is some information you need to know about the cancellation policy in 24 hours:

• The 24-hour cancellation policy is available for all flights, including one-way and round-trip bookings.
• The policy is available for bookings made directly with airline or through third-party travel agencies.
• To cancel your reservation, you need to contact customer service within 24 hours of making your booking.
• You can cancel your reservation online or by phone.
• If you cancel your reservation within 24 hours of making your booking, you will receive a full refund of your fare.
• If you are eligible for a refund, the refund will be processed within 7-10 business days.
• The refund will be issued to the original form of payment.
• Some fees, such as credit card processing fees or service Air Arabia cancellation charges, may not be refundable.
• The Air Arabia ticket cancellation within 24-hour does not apply to group bookings or bookings made with Arabia Holidays.
• If you cancel your reservation after the 24-hour window has passed, standard cancellation fees will apply.

Air Arabia Cancellation Fees

Here is the tabular representation of Air Arabia cancellation fees to make it easy for you. The fees criteria is mentioned below:

Cancelling Fee For Air Arabia

You can cancel flights with flight numbers starting with “G9”. The fees is mentioned in the table below:

Note: The Air Arabia cancellation fees are subject to change and may vary depending on several factors. It includes the route, the fare type, and the time of cancellation. It’s important to check the specific terms and conditions of your booking before making any cancellations to your reservation.

How To Cancel Air Arabia Ticket?

Several options are offered to cancel your ticket, including through their website, mobile app, customer service phone, at the airport, or via email. Here are some steps you can follow to cancel your ticket through these different methods:

Air Arabia Online Booking Cancellation

Cancelling a ticket online is a straightforward process. It can be done through the official website, mobile app, email. The steps are mentioned below:

Cancel Flight Through Website

You can cancel your ticket through website by following the steps below:

• Go to the website and log in to your account.
• Click on the “Manage Booking” tab and enter your booking reference and last name.
• Select the booking you want to cancel and follow the prompts to cancel your ticket.
• You should receive a confirmation email once the cancellation is complete.

How to Cancel Air Arabia Ticket Online Via Mobile App?

You can cancel your ticket through mobile app by following the steps below:

• Open the app and log in to your account.
• Select the booking you want to cancel from your itinerary.
• Follow the prompts to cancel your ticket.
• You should receive a confirmation email once the cancellation is complete.

Cancellation Through Email

Cancel tickets via email by following cancellation policy and contacting their customer support. Follow the steps below:

• Send an email to customer service at the email address provided on their website.
• Include your booking reference and last name in the email.
• Request to cancel your ticket and provide any additional details required.
• You should receive a confirmation email once the cancellation is complete.

Offline Ticket Cancellation

Cancelling tickets offline can be done by contacting their customer service team through phone or airport directly. The process involves providing the necessary details such as booking reference number and passenger name to initiate the cancellation. The steps to cancel offline are mentioned below:

Cancel Via Phone Call

You can cancel your ticket through phone call by following the steps below:

• Call customer service at the phone number provided on their website.
• Provide the representative with your booking reference and last name.
• Request to cancel your ticket and follow any additional instructions provided by the representative.
• You should receive a confirmation email once the cancellation is complete.

Request To Cancel Directly At Airport

Cancel your flight ticket directly at airport by following steps below:

• Go to the check-in counter at the airport.
• Provide your booking reference and last name to the representative.
• Request to cancel your ticket and follow any additional instructions provided by the representative.
• You should receive a confirmation email once the cancellation is complete.

Air Arabia No-Show Policy

The airline has a No-Show Policy in place that passengers should be aware of when booking a flight with them. If you fail to show up for scheduled flight without prior notification will have your ticket cancelled. You will not be eligible for a refund or rebooking. The policy applies to all passengers, regardless of the fare type purchased.

Consequences of Being a No-Show

There may be consequences if you come under the no show policy. The consequences are mentioned below:

• Loss of ticket: If you are a no-show for your flight, your ticket will be canceled automatically, and you will lose the value of your ticket.
• No Refund: They do not offer any refunds for no-show passengers. Therefore, if you miss your flight, you will not receive any refund for the fare paid.
• Extra Charges: If you are a no-show passenger, you will be charged extra fees for any additional services you may have booked, such as baggage, meals, and seat selection.
• Inconvenience to Other Passengers: Being a no-show passenger may cause inconvenience to other passengers as the airline may have to reschedule their flights to accommodate your empty seat.

How to Avoid Being a No-Show

You can avoid missing your flight and being a no show by following the steps mentioned below:

• It is essential to keep track of your flight schedule and arrive at the airport on time.
• Passengers should be aware of their flight departure time and the check-in deadline to avoid missing their flight.
• Before travelling, passengers should confirm their booking with the airline to ensure that their flight details are correct.
• Passengers can set reminders on their mobile phones or calendars to ensure that they do not miss their flight.
• If you purchase a Flexi ticket, you can make changes to your flight itinerary without any additional charges up to 4 hours before your scheduled departure time.

Reasons Not Considered In No-Show Policy

The airline has a few exceptions to the No-Show Policy in place. These exceptions include:

Medical Emergency

Passengers who are unable to travel due to a medical emergency are exempt from the No-Show Policy. However, they will need to provide a medical certificate issued by a registered medical practitioner.

Death in the Family

If you can’t travel due to the death of an immediate family member, they will not be in this policy. However, you will need to provide a death certificate or any other relevant documentation.

Air Arabia Flight Cancellation Or Delay

If they cancel or delays a flight, passengers will be exempt from the No-Show Policy. They will be offered a refund or rebooking, as per their preference.

Denied Boarding

If they deny boarding to a passenger due to overbooking or any other reason, they will be exempt from the No-Show Policy. They will be offered a refund or rebooking, as per their preference.

Notification and Documentation

Passengers who are unable to travel and fall under one of the above-mentioned exceptions must notify the airline. They will also need to provide the relevant documentation to support their claim. The airline reserves the right to deny the exception if the documentation is not provided or is deemed insufficient.

Air Arabia Refund Policy

The airline has a refund policy that outlines the rules and regulations for refunds of cancelled or unused tickets. We will discuss Air Arabia refund policy in detail.

Refund Rules for Cancelled Tickets

If you have purchased a ticket and need to cancel it, you may be entitled to a refund. It will be based on the following conditions:

• If the airline cancels the flight, you will be entitled to a full Air Arabia flight refund of the ticket price.
• If you cancel your ticket within 24 hours of purchasing it, you will receive a full refund.
• Cancelling your ticket after 24 hours of purchasing it will entitle you to a partial refund. It will depend on the fare rules of your ticket.
• If you cancel your ticket after the scheduled departure time, you will not be entitled to any refund.

Refund Policy for Unused Tickets

If you have purchased a ticket and did not use it, you may be entitled to a refund. It is going to be  based on the following conditions:

• If the airline cancels the flight, you will be entitled to a full refund of the ticket price.
• Cancel your ticket within 24 hours of purchasing it & you will receive a full refund of the ticket price.
• If you cancel your ticket after 24 hours of purchasing it, you may be entitled to a partial refund. The Air Arabia flight refund will depend on the fare rules of your ticket.
• Cancelling your ticket not showing up for your flight will make you not entitled to any refund.

How To Refund Air Arabia Ticket?

To request a refund for your ticket, you can follow these steps:

• Contact the customer support team via email or phone.
• Provide your ticket details, including the booking reference number.
• Explain the reason for your refund request.
• Follow the instructions provided by the customer support team.

Refund Processing Time

The processing time for refunds depends on the payment method used to purchase the ticket. If you purchased your ticket with a credit card or PayPal, the refund will be credited back to your account. The time frame for refund will be within 14 working days. If you paid with cash or a bank transfer, the refund will be processed within 20 working days.

Refund Policy for Delayed or Diverted Flights

If your flight is delayed or diverted, you may be entitled to compensation under the airline’s compensation policy. However, the policy does not include a refund of the ticket price. Follow standard Air Arabia refund policy for cancellation of your flight due to a delay or diversion.

Air Arabia Delayed Or Cancelled Flight

Like any other airline, this airline can experience flight delays or cancellations due to unforeseen circumstances. Let’s discuss the delayed / cancelled flight policy, including what you can expect and what you can do in such situations.

Air Arabia Delayed Flight Policy

A delayed flight is an inconvenience that can occur at any time, even with the best-planned itineraries. The airline will try to minimise the inconvenience to passengers as much as possible. The delayed flight policy states that the airline will provide the following assistance to passengers:

• If your flight is delayed then you will be informed via mail or SMS. 
• Your seat will be booked on the flight.
• If your flight is delayed, the option to request a refund for your ticket will be offered.

Air Arabia Cancelled Flight Policy

While flight cancellations are not common, they can still occur due to factors beyond the airline’s control. If your flight is cancelled, the airline will do its best to minimize the inconvenience as much as possible. The cancelled flight policy states that the airline will provide the following assistance to passengers:

• If your flight is cancelled, they will offer you the option to rebook your flight. It will be free of charge or request a refund for your ticket.
• You will get a meal voucher and free access to the airport lounge (if available).
• If you decide to request a refund, it will be processed  within 14 business days.

Reasons for Flight Delays & Cancellations

There are many factors that can contribute to flight delays and cancellations, including:

• Weather conditions – Extreme weather conditions such as heavy rain, snowstorms, and strong winds can cause flight disruptions, including delays and cancellations.
• Technical issues – Mechanical issues with the aircraft, such as engine problems or malfunctioning equipment, can result in flight delays or cancellations.
• Air traffic congestion – Air traffic congestion, especially during peak travel seasons, can cause delays and cancellations. It is because planes are forced to wait in long queues for takeoff and landing.
• Security concerns – Issues such as bomb threats, suspicious packages, or airport closures due to protests or strikes can cause flight cancellations & delays.
• Crew scheduling issues – Delays can occur if the airline is unable to find enough crew members to operate the flight. Or can be if there are unexpected changes to the crew’s schedule.

Compensation For Delayed Or Cancelled Flights

In some cases, you may be entitled to compensation if your flight is delayed or cancelled. The airline will determine if you are eligible for compensation based on the cause of the delay or cancellation.

• If the circumstances are beyond the airline’s control, such as bad weather, you will not be eligible for compensation.
• If the reasons are within the airline’s control, such as a technical issue, you may be entitled to compensation. 
• For all flights under 1,500 km, passengers can receive up to €250 per person. 
• For internal flights over 1,500 km and non-internal flights between 1,500-3,500 km, passengers can receive up to €400 per person. 
• For non-internal EU flights over 3,500 km, passengers can receive up to €600 per person. 
• It is important to note that the specific compensation amount may vary depending on the length of the delay and the reason for the delay or cancellation.

The table below summarises the compensation in case of flight delays or cancellations based on the distance of the flight. 

How to Claim Compensation from Air Arabia

If you believe that you are entitled to compensation, you can submit a CLAIM to the airline. Here are the steps to follow:

• Contact customer service as soon as possible to report the delay or cancellation and request compensation.
• Provide the airline with your flight details and any other relevant information.
• They will review your claim and determine if you are eligible for compensation.
• If your claim is approved, you will get compensation as per their policy.

Frequently Asked Questions (FAQs)