Singapore Airlines Unaccompanied Minor Policy – Check Rules for Traveling Alone

Singapore Airlines Unaccompanied Minor Policy

The Unaccompanied Minor Policy is a set of rules, procedures, and services established by Singapore Airlines to ensure the safe and comfortable travel of children between the ages of 5 and 12 who fly alone without a parent or guardian on the same flight. This policy aims to provide peace of mind to parents and guardians by offering a well-structured and caring approach to ensure the safety and well-being of unaccompanied minors during their flights. The primary goal of Singapore Airlines Unaccompanied Minor Policy is to prioritize the well-being and safety of young travelers while giving their families peace of mind during their flight. So, let us move ahead and explore all the key components and the steps taken to make young travelers journeys safe and enjoyable with Singapore Airlines. 

Insights About the Singapore Airlines Unaccompanied Minor Policy

Check Singapore Airlines Unaccompanied Minor Travel Policy

The Unaccompanied Minor Policy provides a comprehensive and caring approach to ensure the safety and well-being of young travelers flying alone. Here are some key insights and aspects of the policy:

Age Range

The policy typically applies to children between 5 and 12. This age range reflects the airline’s commitment to addressing children’s unique needs and vulnerabilities who may require assistance and supervision during their journey.

Booking Process

Parents or guardians must inform the airline that their child will travel alone during the booking process. This early notification allows the airline to make the necessary arrangements and ensures that the child receives proper care and attention.

Dedicated Staff

Singapore Airlines assigns trained ground staff members to accompany the unaccompanied minor through the airport, security, immigration, and boarding processes. These staff members are responsible for the child’s safety and comfort until they are handed over to the designated guardian at the destination.

In-Flight Experience

The airline goes the extra mile to make the in-flight experience enjoyable for unaccompanied minors. Special meals, entertainment options, and attentive cabin crew members are available to ensure the child’s comfort during the flight.

Communication with Parents

Parents or guardians receive regular updates about the child’s progress throughout the journey. This communication helps alleviate any concerns and ensures that families are informed about delays or changes in the itinerary.

Special Accommodations

Singapore Airlines minor travel accommodates specific requests, such as dietary restrictions and medical requirements, to meet the child’s needs and preferences.


The airline aims to provide a consistent and reliable service for singapore airlines minor travelling alone across all its routes, maintaining a high standard of care regardless of the destination.

Peace of Mind

The primary goal of the UM policy is to give parents and guardians peace of mind when sending their child on a solo journey. The well-structured and attentive approach ensures that the child is in capable hands throughout the travel experience.

Safety as a Priority

Safety is the top priority of the UM policy. The airline’s trained staff members are equipped to handle various situations with care and professionalism, ensuring the child’s safety is never compromised.

Step-by-Step Guide for Booking Process for Unaccompanied Minor Policy

Booking an unaccompanied minor (UM) on Singapore Airlines involves a specific process to ensure the child’s safety and comfort throughout their journey. Here’s a step-by-step guide to help you navigate the booking process for the Singapore Airlines Unaccompanied Minor Policy:

  • Step 1: Plan Your Travel Dates : Decide on the travel dates for the child. Ensure that these dates are convenient for the child and the person dropping off and picking up the child at the airport.
  • Step 2: Contact Singapore Airlines : Reach out to Singapore Airlines to make the initial inquiry and reservation. You can do this through their official website (, customer service hotline, or visit a local Singapore Airlines office. You can reach out to them in case of any cancellation too. 
  • Step 3: Inform the Airline About the UM : Inform the airline that the child will travel as an unaccompanied minor during the booking process. This is a crucial step, triggering the necessary arrangements and services.
  • Step 4: Provide Required Information : The airline will likely require specific information about the child, including their name, age, gender, and contact details. Be prepared to provide accurate and up-to-date information.
  • Step 5: Flight Selection : Choose the flight that best suits your travel plans and the child’s needs. Ensure that there is an available UM service on the chosen flight.
  • Step 6: Documentation : Singapore Airlines will provide you with the necessary documentation and forms. These may include consent forms, emergency contact information, and identification tags. Complete these forms accurately and in advance of the travel date.
  • Step 7: Pay Any Applicable Fees : Be aware of any additional fees associated with booking an unaccompanied minor. Ensure the unaccompanied minor fee is paid in full to secure the child’s reservation.
  • Step 8: Pre-Flight Preparations : Prepare the child for the journey by explaining the process, what to expect, and any specific instructions the airline provides.
  • Step 9: Arrival at the Airport : On the day of travel, arrive at the departure airport well before the flight’s departure time. Bring all necessary documentation, including the child’s identification and the completed forms.
  • Step 10: Check-In : Proceed to the airline’s check-in counter with the child. Notify the airline staff that the child is an unaccompanied minor. They will assist with the documentation and provide a UM kit.
  • Step 11: UM Kit : The UM kit includes identification tags, contact information, and essential travel documents. Ensure that the child always keeps these items with them during the journey.
  • Step 12: Escort to the Gate : A dedicated ground staff member will accompany the child through security and immigration procedures. They will escort the child to the gate, ensuring their safety and comfort.
  • Step 13: Boarding : The ground staff will assist the child with boarding the aircraft, ensuring they are comfortably seated and ready for the flight.
  • Step 14: In-Flight Experience : During the flight, cabin crew members are informed of the presence of unaccompanied minors and provide additional attention and assistance as needed. The child can enjoy the in-flight entertainment and meals provided.
  • Step 15: Arrival and Handover : Upon arrival at the destination airport, the ground staff will assist the child through immigration and customs procedures. They will then hand over the child to the designated guardian or authorized person, verifying their identity for safety.

Benefits of Singapore Airlines Unaccompanied Minor Policy

Singapore Airline Unaccompanied Minor Policy offers several benefits to children traveling alone and their parents or guardians. Here are the key advantages of this policy:

  • Singapore Airlines minor assistance ensures the safety of young travelers flying alone.
  • Parents enjoy peace of mind knowing their child is in capable hands.
  • Trained staff provide professional assistance throughout the journey.
  • Children have access to in-flight entertainment tailored to their age.
  • Regular updates keep parents informed about their child’s progress.
  • Special accommodations cater to dietary and medical needs.
  • Consistent service standards are maintained across all routes.
  • Dedicated facilities offer comfort before the flight.
  • The UM policy enhances the overall travel experience for children.
  • Singapore Airlines builds trust as a family-friendly airline through this policy.
  • Singapore airlines unaccompanied minor fee waiver form is something you can get for maximum benefits.

How to Prepare Your Child Before Travelling With Singapore Airlines as an Unaccompanied Minor?

Preparing your child for traveling with Singapore Airlines as an Unaccompanied Minor (UM) involves several essential steps to ensure their safety, comfort, and confidence during the journey. Here’s a guide on how to prepare your child before their solo travel experience:

  • Familiarize Them with the Trip: Have an age-appropriate conversation with your child about their upcoming journey as an Unaccompanied Minor. Please explain the process, emphasizing that the airline’s trained staff will assist and ensure their safety.
  • Review the Itinerary Together: Go over the flight itinerary with your child. Discuss the departure and arrival times, layovers (if any), and any connecting flights. Help them understand the sequence of events and the overall timeline.
  • Pack Together: Involve your child in packing their luggage. Ensure they have all the necessary items, including identification, travel documents, clothing, and personal items. Emphasize the importance of keeping these items safe.
  • Create a Travel Checklist: Make a checklist of essential items your child should carry, such as their passport, boarding pass, UM documentation, a change of clothes, snacks, and entertainment (books, games, etc.). Please encourage them to double-check their belongings before leaving home and after each leg of the journey.
  • Identification and Contact Information: Ensure your child has identification, including a luggage tag with their name, contact number, and destination address. Also, please provide your child with a card or bracelet containing their name, contact information, and any essential medical details.
  • Discuss Safety Procedures: Talk to your child about safety procedures at the airport and on the plane, such as staying seated with the seatbelt fastened, following crew instructions, and locating emergency exits.
  • Emergency Contacts: Make sure your child knows who to contact in case of an emergency. Please provide them with a list of emergency contacts, including your contact information, the receiving guardian’s details, and a trusted family member or friend’s contact information.
  • Practice Communication: Ensure your child has a way to communicate with you during the journey. Please provide them with a mobile phone or a calling card, and teach them how to make phone calls and send messages.
  • Comfort Items: Encourage your child to bring comfort items like a favorite stuffed animal, blanket, or pillow. Having familiar things can help ease any anxiety during the journey.
  • Arrival Instructions: Clearly explain who will be meeting them at the destination airport and share the contact details of the receiving guardian. Emphasize the importance of following instructions from airline staff.
  • Reassure and Boost Confidence: Reiterate your trust in them and their ability to handle the journey. Remind them that airline staff are there to assist and ensure their safety.
  • Arrive Early at the Airport: Arrive at the airport with plenty of time before the flight. This allows your child to become familiar with the airport layout and reduces stress.

Security Measures for Singapore Airlines Unaccompanied Minor Program

Singapore Airlines has stringent security measures to ensure the safety and well-being of unaccompanied minors (UMs) participating in their program. These measures are designed to provide a secure environment for young travelers throughout their journey. Here are some key security measures employed by Singapore Airlines for their Unaccompanied Minor Program:

  • Identification and Documentation: UMs must carry proper identification, including a passport or other valid travel documents. The airline verifies the child’s identity and travel documentation during check-in.
  • UM Wristbands or Tags: UMs often provide wristbands or tags that prominently display their status as unaccompanied minors. These help airline staff and airport personnel quickly identify them.
  • Unaccompanied Minor Kit: Singapore Airlines provides UMs with a kit that typically includes identification tags, contact information, and necessary travel documents. This kit helps ensure that essential data is readily available.
  • Trained Staff: The airline’s ground staff members and cabin crew are extensively trained to handle unaccompanied minors professionally. They know the security protocols and ensure the child’s safety.
  • Escort and Supervision: UMs are escorted by dedicated ground staff members from check-in through security and immigration procedures to boarding. This constant supervision minimizes the risk of unauthorized access or interactions.
  • Communication Protocols: The airline maintains strict communication protocols with parents or guardians. Regular updates inform them about the child’s journey progress, ensuring transparency and peace of mind.
  • Emergency Procedures: Singapore Airlines staff members are trained to handle various emergencies, including medical emergencies, delays, or disruptions. They follow established protocols to ensure the child’s safety and well-being.
  • Designated Meeting Points: Clear guidelines are provided to receiving guardians about where and how to meet the UM upon arrival at the destination airport. This includes verification of the receiving party’s identity to ensure the child’s safe handover.
  • Background Checks: The airline conducts background checks and screening of employees with direct contact with unaccompanied minors to ensure their suitability for working with young travelers.
  • Consistency Across Routes: Singapore Airlines maintains consistent security and safety standards for unaccompanied minors across all its routes, regardless of the destination. This ensures that the same level of care and protection is provided to all UMs.
  • Collaboration with Authorities: The airline cooperates with airport authorities and relevant security agencies to enhance the security of unaccompanied minors.

What Should all the Parents do When Sending their Children with Singapore Airlines Unaccompanied Minor Policy?

When sending their children as Unaccompanied Minors (UMs) with Singapore Airlines, parents play a crucial role in ensuring a smooth and safe journey for their young travelers. Here are essential steps and responsibilities for parents or guardians:

  • Parents should notify Singapore Airlines about their child’s Unaccompanied Minor status during booking for appropriate arrangements.
  • Ensure all necessary Singapore Airlines minor form and emergency contact details are accurately filled out and submitted to the airline.
  • Help your child pack essentials, including identification, comfort items, and snacks, preparing them for a comfortable journey.
  • Review the travel details with your child, emphasizing departure times, layovers, and safety protocols.
  • Ensure your child knows how to use a phone or calling card, enabling them to contact you or airline staff if needed.
  • Reinforce the importance of following safety instructions and cooperating with airline staff throughout the trip.
  • Remain reachable at all times, especially during airport processes, to address any concerns promptly.
  • Assist your child in packing their luggage. Ensure they have all necessary items, including identification, travel documents, a change of clothes, snacks, and comfort items like a stuffed animal or blanket.
  • Share a list of emergency contacts with your child, including your contact information, the receiving guardian’s details, and a trusted family member or friend’s contact information.
  • Clearly explain who will be meeting your child at the destination airport. Provide the receiving guardian’s contact details, and ensure your child understands the importance of following instructions from airline staff.

Singapore Airlines Unaccompanied Minor policy reflects the airline’s commitment to safety, care, and excellence in service. Singapore Airlines ensures unaccompanied minors have a safe and enjoyable journey by providing a structured and attentive approach to young travelers. In contrast, parents and guardians can have peace of mind knowing that their child is in capable hands. This policy not only safeguards the welfare of young travelers but also contributes to the airline’s reputation as a trusted carrier for families worldwide.

Frequently Asked Questions (FAQs)

Does Singapore Airlines charge for unaccompanied minors?

An Singapore airlines unaccompanied minor cost for a child between the ages of 5 and 14. You can expect to pay up to $150 for an unaccompanied service from the airline to help with the travel logistics.

Is there any Singapore Airlines unaccompanied minor form?

Yes, Singapore Airlines provides an unaccompanied minor form that must be filled out by the child’s parent or guardian when traveling alone. This form includes details about the child’s travel arrangements, contact information, and special airline staff instructions. It helps ensure a smooth and safe journey for the unaccompanied minor and allows the airline to provide the necessary assistance and supervision during the flight.

Can older siblings or relatives accompany a minor without needing unaccompanied minor services?

If a child is within the specified age range for unaccompanied minors but will be traveling with an older sibling or relative, they may not require unaccompanied minor services.

Do unaccompanied minors receive any special seating arrangements on Singapore Airlines flights?

Unaccompanied minors may be seated in a designated cabin area or assigned seats closer to the cabin crew to ensure easier supervision. The exact seating arrangements can vary, so it’s advisable to inquire when booking.

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